A driven passionate leader with an engaging style and a reputation for growing profitable sales, through a relentless focus on quality, customer experience and great execution. I have over 25 years experience in F&B across various sectors notably QSR, fast casual, casual dining, retail, pubs and bars and have worked in a number of different countries. I am comfortable in complex, multi branded environments and have worked for both large corporations and small start up businesses.
I am a confident leader who has put together and developed a number of high performing teams and my ability to support people in becoming the best version of themselves has been the key driver in my delivery of consistent sales and profit growth.
Some of my past achievements include:
- Taking a business to market and achieving a multiple of 8 times EBITDA
- Taking a ‘loss making’ business into profit across two quarters
- Working as part of a team which developed and rolled out a customer first program which drove both average spend and an increase in net promoter score
- Advising on the opening of a plant based restaurant business in central London
- Acting as a business coach to senior figures in an international business
- Creating high performing senior teams